Privacy Policy
Last updated: May 27, 2026
Hangzhou Moonlight Cleaning Products Co.,Ltd respects the privacy of visitors, customers and business partners who use mltclean.com. This policy explains what information we collect, how we use it, and how you can contact us about your data.
Who we are
Our company is Hangzhou Moonlight Cleaning Products Co.,Ltd. Our website is mltclean.com. You can contact us at sales@mltclean.com.
Information we collect
When you send a contact form, request a quote, email us, or communicate with our team, we may collect your name, company name, email address, phone or WhatsApp number, country or region, message, requested products, quantities, model numbers and other details you choose to provide.
Our website may also collect basic technical information such as IP address, browser type, device information, referring pages, pages viewed and cookie identifiers for security, analytics and website performance.
How we use information
We use the information to reply to inquiries, prepare quotations, confirm product requirements, arrange samples, provide customer service, improve website content, protect the website from abuse, and maintain normal business records.
Quote requests and WooCommerce data
Our quote system may store submitted inquiry details and requested products as WooCommerce order or inquiry records. These records help our sales team follow up with accurate product, quantity and model information.
Cookies and analytics
We may use cookies or similar technologies to remember preferences, support website security, measure traffic and understand how visitors use our pages. You can control cookies through your browser settings. Some website functions may not work correctly if cookies are disabled.
Sharing information
We do not sell personal information. We may share necessary information with service providers that help us operate the website, deliver email, provide hosting, process analytics, protect security, or support order and inquiry follow-up. We may also disclose information if required by law.
Data retention
We keep business inquiry and quote records for as long as reasonably needed to respond to requests, maintain customer relationships, comply with legal obligations and support future communication about related products or orders.
Your choices
You may contact us to request access, correction or deletion of personal information that you have provided to us, subject to applicable legal and business record requirements.
Contact us
For privacy questions, please contact sales@mltclean.com.